App store reviews export: download App Store and Google Play reviews to CSV or API

You want the reviews of an app, yours or a competitor’s, in a spreadsheet or in your code: what users complain about, which version broke something, what changed after an update. The store websites show a few reviews at a time and do not let you export them. This Apify robot collects the Apple App Store and Google Play reviews of any app, in any of 175 countries, and returns them as clean rows.

You give it: an app name or ID, the countries you want, and the maximum number of reviews per country.

It returns: one review per row (store, app, country, rating, title and text, app version, date, helpful count, and the developer’s reply with its date when there is one, plus a link to the review), and extras: a free summary per app, the top charts, and keyword rankings for app store optimisation. It can also alert you when new negative reviews appear.

Who uses it: product and support teams tracking their own app, competitor analysts, app store optimisation consultants, researchers who need review text for analysis.

Free options, and what the robot adds

If you own the app, the store dashboards (App Store Connect and Google Play Console) already show your reviews and let you reply, and that is the right place for your own support work. Apple also publishes a public feed of recent customer reviews per country, which works for a quick look at one app and one country.

The robot is for the rest: reviews of any app including competitors’, many countries at once in one run, both stores in one format, the developer replies, a scheduled run that returns only new reviews, and an API or webhook to feed a spreadsheet, a database or an AI model.

Example: real output from September 30, 2026

A Google Play review of a music streaming app in the United States, collected on September 30, 2026 (text shortened here). Note the developer reply, which the robot keeps with its date:

{
  "type": "review",
  "store": "Google Play",
  "appId": "com.spotify.music",
  "appName": "Spotify: Music and Podcasts",
  "country": "us",
  "rating": 5,
  "text": "I just updated the app today and its now unusable. It wouldnt connect to the internet, or …",
  "version": "9.1.86.2432",
  "date": "2026-09-29T19:17:03.870Z",
  "helpfulCount": 0,
  "developerReply": "Hi! This should be fixed now. If you're still having issues,…",
  "developerReplyDate": "2026-09-30T14:45:32.400Z",
  "url": "https://play.google.com/store/apps/details?id=com.spotify.music&reviewId=de82d3cb-4b4a-43e9-9814-906e71b4ffb9",
  "scrapedAt": "2026-09-30T19:23:08.022Z"
}

The dataset also holds the Apple App Store reviews of the same app, in the same fields, so you can compare both stores.

How to export the reviews in 3 steps

1. Open the robot on Apify (a free account is enough).
2. Enter the app and the countries, for example {"appNames": ["Duolingo"], "countries": ["us", "gb", "fr", "de"], "maxReviewsPerCountry": 50}.
3. Run it and download CSV, Excel or JSON, or call it from code:

curl -X POST "https://api.apify.com/v2/acts/euroscrape~app-reviews/run-sync-get-dataset-items?token=$APIFY_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"appNames": ["Duolingo"], "countries": ["us", "gb"], "maxReviewsPerCountry": 50}'

Schedule it daily to receive only the new reviews, and turn on the alert for new negative ones.

Price

$0.0001 per review delivered (that is $0.10 per 1,000 reviews), plus $0.003 per run. 1,000 reviews cost $0.103. The summary is free. No subscription, and a free Apify account includes monthly credit.

FAQ

How do I export App Store reviews to CSV? Run the robot with the app name and countries, then download the dataset as CSV from Apify. The same works for Google Play.

Can I export reviews of an app I do not own? Yes. The robot reads the public reviews shown on the stores, so competitors’ apps work like yours.

Does it include the developer’s reply? Yes, with the reply date, when the developer answered.

Can I get reviews in several languages and countries? Yes. Choose the countries; each row says its country and language.

Is there an API for app reviews? Yes: call the Apify API as shown above, or use the robot from an AI agent through MCP.

Related

• App reviews robot: full page and sample
• Trusted Shops reviews export
• Google Trends API, free

A robot from the EuroScrape collection.